The Diversity Partners Project was created to develop, test, and launch a new learning intervention to improve employment outcomes for people with disabilities. Key arbiters were identified as employment service professionals (ESPs) who are skilled in using labor market data, building relationships with employers, community based disability service professionals, and staffing firm staff who specialize in locating human resources. This project was developed in response to policy changes like Section 503 of the Rehabilitation Act, Title I and Title IV of the Workforce Innovation and Opportunities Act.
The purpose of this project was to test a learning intervention that would improve the relationships between ESPs and employers, and illustrate a systematic knowledge translation approach to the project. These research questions were used as a framework for development efforts:
1. How does an external agency create ongoing engagement in local ESP organizations? 2. What competencies will lead to ESPs being successful? 3. What situations do ESPs face when building relationships?
An online "Toolbox" was created through a knowledge translation process and included beta testing and feedback.
Target audiences included national ESPs and employers.
Online surveys and interviews were conducted.
The intervention consisted of online modules on a website that contained information pertinent to organizational leadership and frontline personnel. Content modules included learning objectives, a diagnostic test, plain language learning content, case scenarios and more.
There was no control condition.
Specific evaluation activities have yet to be developed.
Knowledge translation is difficult to achieve in varied contexts with segmented audiences and siloed systems. It is still too early to determine any concrete conclusions about the effectiveness of the Diversity Partners project.